• Professional advice
  • Order before 23.59 uur shipped today
  • Almost always available (+31 73 762 0 762)
  • Monday open late

FAQ

mesh Homey zone regeling Modules associeren Installeren van Z-wave modules Which type of switch do i need? Problems with including Z-wave modules Fibaro Home Center Reset recovery HCL reset Getvera Reset Vera reset Best Z-wave module getVera reset micasaverde reset factory reset How to remove a vera controller from my account Verschil Fibaro controllers verschillen home center How does a Z-wave heating system works
Z-wave include problems

Having problems including Z-wave modules? 

IMPORTANT. You can ALWAYS remove a module from your network, even if the z-wave device is NOT present in your network. FOR REAL! The controller then finds a module without an ID. The memory of the module will then be deleted. 

When your run into problems with adding Z-wave modules in your controller (Home Center 2/ Home Center Lite or the MiCasaVerde Vera Edge) try the following procedure

- First try to exclude the module. Weird as it sounds this might sometime do the trick. When a module for whatever reason thinks its connected to a system, this is the way to remove a previous inclusion. Even when it was a different controller. Put the controller in exlcusion mode and than press as-fast-as-possible and as much as possible (more than 3 times is no problem). And see if it exludes. 
- Now put the controller in inclusion mode and try again.

 
Customer Service Phone

+31737620762
mon-fri: 10am-5pm and sat 10am-3pm

 
Adress

Gerstakker 16 5236 VG Empel Netherlands

Google maps