Contact us for all your questions
We think good service is diplayed by free shipping; therefore we will ship the items for a fair fee across europe.
We deliver as much as possible within 1 or 2 business days , if the products you order from us is in stock and the order is placed before 16:00 . The order will be shipped the same day and in most cases will be delivered within 1 business day .
We apply the warranty of our supplier.
The following incidents are excluded from the warranty :
- Damage caused by improper use - moisture or water damage -
- Damage to consumables such as batteries ( or manufacturing faults )
Not completely satisfied with your purchase or have you made a mistake? No problem. You can return an item within 7 days with the use of the RMA procedure from within youre account, and you get the money of the item you returned back in your bankaccount . Returns can be shipped to the office address . Products that are damaged or used, are not eligible for refund . Please contact with ROBBshop when you want to send anything back. The shipping costs for returns are for the customer. Please make use of the RMA procedure
If for any reason you are not satisfied with our products / services, please contact us . We will try everything in our power to resolve your complaint.
If you want to submit an RMA you can do so by using the RMA procdure.
We respect your privacy and treat your personal information confidential .
Your information will only be used for the delivery process.
ROBBshop.nl will not sell your personal information to third parties and will make it available only to suppliers that are involved in processing your order.
Further use of your data
If you place an order , we need your name , email address , delivery address and payment information to process your order and keep you informered about the shipping process.
If you have signed up for the newsletter your email address will be used to inform you about the development of the site, special offers and promotions . If you no longer wish to receive this information here , you can unsubscribe at our website .
Information about the use of our site and the feedback we receive from our visitors helps us to develop our site and improve .
When you write in the guestbook , you can choose whether you add your name or other personal information . We are curious about the opinions of our visitors , but reserve the right not publish it on our site
ROBBshop.nl will not sell your personal information.
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